Accessibility Policy

Effective Date: Jan 2025

1. Our Commitment to Accessibility

Legacy Smiles of Orlando is committed to ensuring that our website and services are accessible to everyone, including individuals with disabilities. We strive to provide an inclusive experience that allows all users to access our information and services with ease.

2. Accessibility Standards

We endeavor to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help make web content more accessible to people with disabilities, including:

Visual impairments (blindness, low vision, color blindness)
Hearing impairments (deafness, hard of hearing)
Motor impairments (limited fine motor control)
Cognitive impairments (learning disabilities, attention deficits)

3. Accessibility Features

Our website includes:

Alternative text for images
Keyboard navigation compatibility
Proper heading structure for screen readers
Adequate color contrast
Resizable text without loss of functionality
Clear and consistent navigation
Descriptive link text

4. Physical Accessibility

Our dental office is designed to be accessible to all patients:

Wheelchair accessible entrance and facilities
Accessible parking spaces available
Accessible restrooms
Clear pathways throughout the office
Adjustable dental chairs for transfer assistance

Office Location: 338 N Magnolia Ave # A, Orlando, FL 32801

5. Communication Accessibility

We provide various communication options:

Phone: (407) 648-3688 (Voice calls)
TTY/TDD services available upon request
Written communication options
Sign language interpreters available with advance notice
Large print materials upon request
Oral interpretation of written materials

6. Assistive Technology Support

Our website is designed to work with assistive technologies, including:

Screen readers
Voice recognition software
Keyboard-only navigation
Screen magnification software
Alternative input devices

7. Ongoing Improvements

We continuously work to improve accessibility by:

Regular accessibility audits and testing
Staff training on accessibility best practices
Updating our website to meet current standards
Seeking feedback from users with disabilities
Implementing new assistive technologies as they become available

8. Accommodation Requests

If you need assistance accessing our website or services, please contact us:

Phone: (407) 648-3688
Address: 338 N Magnolia Ave # A, Orlando, FL 32801

We will work with you to provide the information or service you need in an accessible format.

9. Feedback

We welcome feedback about the accessibility of our website and services. If you encounter accessibility barriers or have suggestions for improvement, please let us know:

Phone: (407) 648-3688

10. Grievance Procedure

If you believe that you have been denied access to our services or website due to disability, you may file a grievance:

Contact our office to discuss the issue informally
Submit a written complaint describing the accessibility barrier
We will investigate and respond within 10 business days
Appeal process available if initial resolution is unsatisfactory

11. Third-Party Content

Some content on our website may be provided by third parties. While we strive to ensure all content meets accessibility standards, we cannot control the accessibility of third-party content. We will work to address any accessibility issues brought to our attention.

12. Alternative Access Methods

If any part of our website is not accessible to you, we offer alternative methods to access the same information:

Phone consultation: (407) 648-3688
In-person assistance at our office
Written materials in alternative formats

13. Updates to This Policy

We may update this Accessibility Policy to reflect changes in our practices or applicable laws. Updated versions will be posted on our website with a new effective date.