Privacy Policy

Effective Date: Jan 2025

1. Introduction

Legacy Smiles of Orlando ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://www.legacysmilesoforlando.com/ or use our services.

Contact Information:

Address: 338 N Magnolia Ave # A, Orlando, FL 32801
Phone: (407) 648-3688

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

Name, address, phone number, and email address
Date of birth and demographic information
Dental and medical history
Insurance information
Payment and billing information
Emergency contact information

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address and browser information
Pages visited and time spent on our site
Referring website information
Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for:

Providing dental care and treatment
Scheduling appointments and sending reminders
Processing payments and insurance claims
Communicating about your care and our services
Complying with legal and regulatory requirements
Improving our website and services
Marketing communications (with your consent)

4. HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled according to our separate HIPAA Notice of Privacy Practices, which is provided to patients during their first visit.

5. Information Sharing and Disclosure

We may share your information with:

Healthcare providers involved in your care
Insurance companies for claims processing
Business associates who assist with our operations
Legal authorities when required by law
Third parties with your explicit consent

We do not sell, trade, or rent personal information to third parties for marketing purposes.

6. Cookies and Tracking Technologies

Our website uses cookies to:

Remember your preferences
Analyze website traffic and usage
Provide social media features
Deliver targeted advertisements

You can control cookie settings through your browser preferences.

7. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

8. Third-Party Services

Our website may use third-party services such as:

Google Analytics for website analytics
Social media plugins
Payment processors
Appointment scheduling systems

These services have their own privacy policies governing their use of your information.

9. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information
Opt-out of marketing communications
Request restrictions on how we use your information
File a complaint with appropriate authorities

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.